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Delivery Policy

Shipment processing times


All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates 


Shipping charges for your orders will be calculated and displayed at checkout.

 

Domestic Shipping Method: SF Express
Estimated delivery time: 3-5 business days

 

International Shipping Method: EMS
Estimated delivery time: 7-14 business days

 

Delivery delays can occasionally occur.


Shipment confirmation & Order tracking


You will receive a notification once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes


We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).


Damages


We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.